About the Free Program Updates for Weight-By-Date

Licensed users of Weight-By-Date Basic and Weight-By-Date Pro can download free program updates for their current program version.  To gain access to these updates, load the software and choose "Program Updates..." from the File menu.  This will either download the update or take you to our secure program updates page.
 

Frequently Asked Questions

How do I know if I need an update?
 
To see if you really need an update, just choose "Program Updates..." from the File menu from within the software.  A message will pop up that shows your current version stamp, which you can write down or commit to memory.  You will then be taken to our secure updates page, where the current update version will be listed.  Just compare this version number to yours and if yours is lower, then you may want to download the update.

Some examples:
 
Your Version: 2.0.3
Latest Version: 2.0.5   (an update is available)
 
Your Version: 2.1
Latest Version: 2.5   (an update is available)
 
Your Version: 2.5
Latest Version: 2.5   (an update is not necessary)
 
Your Version: 1.6
Latest Version: 2.0  (This indicates a major release, so you will need
                                 to purchase an upgrade)
 
 
I am a licensed user and I never received a notification for the last update.  Why?

This could be due to one of the following reasons:

• You chose not to be notified of program updates when you placed your order.
   
• Your e-mail address has changed since you placed your order.
   
• Your internet service provider rejected the message that we sent.  AOL is notorious for this.
   
• You have SPAM filtering that is preventing the notification message from getting through.  By the way, you will never receive SPAM from us.

Just click here to contact us and we'll be happy to add you to the program update list.  Note that you must be a licensed user to get this automatic notification.
 
 
Are the program updates free?
 
Yes, program updates are always free for your current edition of the program.  For example, if you own Weight-By-Date Pro 2.0, then any update labeled 2.x will be free.  Once we have a major release, such as Weight-By-Date Pro 3.0, then you will need to upgrade to this release, which is almost always 50% off the full price.
 
 
When I download an update, is it the same as just downloading the full version all over again?
 
No.  Updates are usually much smaller than the full version, because normally only a few files change when we issue an update.  However, there are cases where an update may be larger than normal, because we may update several third-party system files.  In any case, it will still be smaller than the full version.
 
 
What is the difference between an Update and Upgrade?
 
An update contains bug fixes and in many cases adds a few new features.  These are usually issued every every 2-3 months and are free downloads for licensed users.  Updates are labeled as a fractional increment to the program version stamp.  For example, if your program release is 2.x, then the "x" indicates the update portion of the version stamp.

An upgrade is necessary when we have a major release, such as from Weight-By-Date Basic Version 1 to Weight-By-Date Basic Version 2.  Upgrades always contain new features and new functionality from the previous release.  In this case, current users can upgrade for only a fraction of the full price.  For example, to upgrade from Weight-By-Date Basic Version 1 to Weight-By-Date Basic Version 2, you can upgrade for just $9.95 (half the full price).
 
 

More Questions?

Just click here to contact us and we will be happy to answer any other questions that you may have.